I enquired about a car on a website in 2015 about a Renault that i liked. The dealership contacted me, we chatted and I applied for finance and was approved then i visited them to test drive the car and was happy with it. The salesman offered to add some extras like a sound system with a dvd screen, this made me even more happy. He then advised me that the car will take a 2 days to be ready because it was also going for a vallet.  I was patient but after five days of not hearing from them, I called to ask where is my car. I was told it is gone and sold to another customer yet the car is still for sale on the website.

After much confusion I went home. This morning I was informed the car is not sold but was taken by a manager to go on holiday with it. So what is being done with the car that I wanted to buy in good faith? Being spun from every robot? Driven of curbs? Maybe a child throwing up in it? How many kilometers is being added from the advertised 56,000km? 100? 10,000?

One will never know. Naturally everybody is very sorry and I shouldn't worry etc but how is this in any way acceptable? The sales person tried to contact the manager who took the car but as I'm typing here this person couldn't be found. Really this is a worst horror story than anything you'll ever see in a movie. I really urge people to not do business with *****cars because what you see on the website and what you'll get - it won't be the same thing.